Foreign Material in Fast Food

THE PROBLEM: A national restaurant chain received a complaint from a customer about an unidentified green material found on a piece of bread used in a top selling menu item. To adequately address the complaint, the restaurant needed to … [Read more...]

Foreign Material on Produce

THE PROBLEM: A large wholesaler of fruit and produce discovered that the quality of their products and processing operations had been suddenly affected by a dusty foreign material. The dust had followed a remodeling project at a … [Read more...]